By using the Services, you agree to these Terms. If you do not agree, do not use the Site or Extension.
These Terms of Service (“Terms”) govern your access to and use of Zoo Mail (“we”) products, including our website at https://zoomail.pro and the related Chrome extension (collectively, the “Services”).
1. Eligibility
You must have legal capacity to enter a binding agreement. If you use the Services on behalf of an entity, you represent that you have authority to bind it.
2. The Services
Zoo Mail offers tools that help lawful teams plan, personalize, automate, and measure outbound marketing email workflows they control, subject to feature availability and plan limits. Functionalities include (where enabled) inbox-assisted drafting, queueing/throttling compliant with inbox provider policies, dashboards, integrations, landing pages referenced on our marketing Site, or other roadmap items described inside the Extension.
We may upgrade, deprecate, or suspend features where necessary for security or compliance while providing reasonable advance notice whenever practicable.
3. Third-party mail providers & compliance
The Extension may interoperate with Gmail, Microsoft 365 / Outlook.com, Yahoo, Proton, or other hosted mail systems. You are solely responsible for honoring each provider’s acceptable use policies, unsubscribe rules, SPF/DKIM/DMARC posture, mandated footers, and sending limits.
You may not misuse Zoo Mail to harvest addresses without consent, spoof domains you do not control, circumvent captchas, impersonate brands, violate CAN-SPAM, GDPR ePrivacy directives, CASL, or analogous laws, or bombard recipients with unwanted mail. We may throttle or suspend accounts exhibiting abusive patterns.
4. Acceptable use
In addition to Section 3, you agree not to:
- Upload unlawful content, malware, phishing kits, or material that infringes intellectual property;
- Attempt to scrape, fuzz, overwhelm, reverse engineer beyond what law permits, or probe our systems without authorization;
- Share credentials or API tokens with unauthorized parties;
- Misrepresent senders or manipulate engagement metrics;
- Use the Services for harassment, discriminatory outreach, gambling spam, counterfeit goods promotions, or any activity we flag as high risk.
5. Accounts & security
You must maintain accurate registration data and safeguard passwords/OAuth approvals. Promptly notify us of suspected compromise.
6. Fees & trials
Certain tiers may remain free subject to quotas; premium capacity or add-ons may be billed as described during checkout or in-product. Taxes may apply.
7. Intellectual property
We and our licensors own the Extension, dashboards, logos, docs, sample templates, and other materials. Subject to these Terms we grant you a limited, revocable, non-exclusive license to use the Services for legitimate marketing operations. Content you originate remains yours, but you grant us a worldwide license—limited in scope—to host, process, and transmit it to deliver product features.
8. Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL ARISING FROM THESE TERMS OR THE SERVICES. OUR AGGREGATE LIABILITY FOR ANY CLAIM RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US DURING THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100 USD), EXCEPT WHERE PROHIBITED.
10. Indemnity
You will defend and indemnify Zoo Mail and its affiliates from third-party claims, losses, fines, or expenses tied to your use of the Services, your campaign content, or your breach of laws or third-party agreements.
11. Termination
You may stop using the Services at any time. We may suspend or terminate access immediately if you materially breach these Terms, create legal exposure, threaten platform integrity, or if required by regulators/inbox providers. Sections intended to survive (including disclaimers, limitations, indemnity) remain in effect.
12. Governing law & disputes
These Terms follow the substantive laws applicable at your billing address or primary residence, excluding conflict-of-law rules that would pick another jurisdiction, unless mandatory consumer protections in your country require otherwise. Courts in that locality have non-exclusive jurisdiction unless you benefit from unavoidable local venue rules.
13. Updates
We may post revised Terms here; materially adverse changes should be accompanied by email or Extension banner notice when feasible.
14. Relationship to Privacy Policy
Use of personal data is explained in our Privacy Policy, which is incorporated by reference.
15. Contact
Questions: support@zoomail.pro