1. Who we are
This Privacy Policy applies to Zoo Mail (“we”, “us”) and describes our practices when you use:
- Our website at https://zoomail.pro (the “Site”); and
- The Zoo Mail Chrome extension offered through the Chrome Web Store or related installers (the “Extension”), together with optional online components that sync with your account.
Together, the Site and Extension are the “Services.”
2. Single purpose & Chrome Web Store alignment
The Extension is intended for a single clear purpose: supporting permitted outbound email marketing and campaign operations that you authorize (for example helping you automate sending workflows, compose messages with assisted drafting where available, organize recipient lists or reporting within the Extension, subject to limits and safeguards), consistent with the product description shown in our Chrome Web Store listing.
We do not design the Extension to collect data for unrelated purposes (such as unrelated advertising networks or undisclosed tracking). If we materially change how we collect or use personal data we will refresh this Privacy Policy and, where required, our Chrome listing and prominent in-product notices.
3. Information we collect
Depending on how you interact with us, we may process the categories below. Not everyone provides every category.
| Category | Examples | Purpose (summary) |
|---|---|---|
| Account & authentication | Email address, profile name or organization name, hashed credentials, identifiers, OAuth tokens authorized by your email provider. | To create and safeguard your workspace, authenticate API calls, provision features, detect abuse. |
| Campaign inputs & content | Recipients you upload, drafts, attachments you choose to send subject to quotas, unsubscribes/preferences you record. | To fulfill the outbound mail actions you orchestrate inside the Extension or dashboard. |
| Product usage & diagnostics | App/extension version strings, aggregated performance metrics, limited error logs tied to hashed identifiers. | To operate reliability, troubleshoot crashes, and prevent misuse. |
| Marketing program configuration | Sequences, tagging rules, dashboards, integrations you deliberately enable inside the Extension. | To personalize your workflow strictly as you instruct us. |
| Support communications | Messages you voluntarily send plus metadata needed for responses. | Customer care, transactional notices about the Services. |
Third-party inbox providers. When connecting Gmail, Yahoo, Outlook, Proton, or comparable mail providers via OAuth extensions or browser-assisted flows you remain subject to their policies. Zoo Mail accesses only scopes you approve and honors provider requirements for bulk mail and abuse prevention.
Sensitive categories we do not solicit. The Services are not meant to ingest health data, biometric templates, government identifiers, minors’ profiles, passwords for unrelated banks, payment card PANs, or other restricted classes—please do not load them into Zoo Mail.
4. Chrome extension permissions
Chrome extensions disclose permissions tied to advertised features; ours are limited to facilitating the outbound marketing tooling you opted into:
- storage / local/session storage — persist login state, onboarding flags, drafts, caches that keep the Extension reliable offline.
- tabs / scripting / host permission on mail interfaces — only when required to automate UI steps you authorize (for instance filling compose windows you open) consistent with Manifest V3 best practices.
- alarms / background scripts — schedule sends and retries you configure.
- identity / networking — exchange OAuth codes and talk to Zoomail backends for sync, quotas, telemetry you can review in settings.
Because Chrome surfaces the authoritative permission dialog at installation you should keep those prompts aligned with the listing copy and this document.
5. How we use information
We use information strictly to:
- Deliver outbound campaign automation, personalization, templating, and analytics you initiate;
- Authenticate accounts, monitor infrastructure health, detect fraud or policy violations;
- Provide support, security communications, and regulatory responses;
- Produce aggregate or de-identified statistics that do not single out individuals.
We do not sell personal information and we do not build unrelated advertising profiles.
6. Legal bases (EEA/UK/Switzerland)
Where GDPR or similar laws apply we rely on performance of a contract, legitimate interests that are balanced against your rights, consent when required, and legal obligations.
7. Sharing & subprocessors
We may share data with vetted infrastructure, email transport, analytics, or security vendors who process information under written agreements. We may also disclose information if law, court order, or good-faith protection of users demands it, or during a merger with notice consistent with statute. We remain responsible for onward transfers governed by contracts.
8. Retention
We keep personal data only as long as necessary for described purposes unless a legal hold applies. Logs may persist in shortened form for security. You may request deletion of synced account data unless retention is mandated.
9. Security
We implement administrative, technical, and physical safeguards appropriate to the risk, including encryption in transit, access controls, and monitoring. No internet transmission is perfectly secure; please protect your credentials.
10. International transfers
If data leaves your region we use mechanisms recognized by applicable law (such as Standard Contractual Clauses) when required.
11. Your rights
Depending on jurisdiction you may request access, correction, deletion, restriction, objection, or portability, and withdraw consent where processing is consent-based. Email support@zoomail.pro and we will verify requests before responding.
12. Children
The Services are not directed to children under 16 (or the higher age your region requires). Contact us if you believe a minor provided data so we can delete it.
13. Cookies & similar technologies
Our Site may set cookies for sessions, security, or analytics. You can control cookies through browser settings. Extension storage is separate and powers product features.
14. Changes
We may update this Privacy Policy; we will revise the “Last updated” date and post the new version here. Material changes may include additional notice on the Site or inside the Extension.
15. Contact
Questions: support@zoomail.pro
Website: https://zoomail.pro